James E. Lucas III

Results-driven systems and network administrator with 20+ years architecting, deploying, and maintaining complex WAN/LAN environments. Deep expertise across Linux, DevOps, and open‑source stacks. Skilled in troubleshooting, automation, and infrastructure innovation. Clear communicator with strong documentation habits; trusted by leadership, peers, and clients.

Core Skills

Technical Proficiency

Telecom Systems

  • MetaSwitch, NEC, Aastra, Avaya, Toshiba

Networking Hardware

  • Cisco, Juniper, Ubiquiti, Siklu, DragonWave, Adtran

Operating Systems

  • Red Hat, CentOS, Debian, Ubuntu, Linux Mint
  • OpenBSD, FreeBSD, Windows, Windows Server

Software & Services

  • VNWare, Proxmox, PostgreSQL, Apache, Nginx
  • Asterisk, BIND, Dovecot, Postfix, Kamailio, MySQL
  • VirtualBox, Zabbix, cnMaestro, uISP & NMS

Protocols

  • IPv4/IPv6, VLAN, SSH, HTTPS, VPN, VoIP, BGP, OSPF, NTP

Programming

  • PHP, HTML/CSS, JavaScript, Bash, Python, Perl, Ruby

Professional Experience

Linux Systems Administrator & DevOps Engineer
Self‑Employed — Johnstown, PA
2018 – Present
  • Manage full‑stack Linux infrastructure and multi‑site network operations.
  • Specialize in Freeside billing/automation: installation, configuration, and maintenance.
  • Integrate Freeside with enterprise systems; ensure uptime, data integrity, and scalability.
Network Operations Center Manager & Senior Network Administrator
BendTel, Inc. — Bend, OR
2006 – 2016
  • Led NOC operations and a technical team maintaining voice & data networks.
  • Designed and deployed VoIP solutions; built tools for communications auditing and management.
  • Improved reliability and performance across multi‑vendor network infrastructure.
Technical Support Manager
Central Oregon Internet — Bend, OR
2002 – 2004
  • Supervised and trained technical support staff; improved support workflows and documentation.

Education (optional)

Add here if desired; omit to conserve space.